shipping-policy
Last Updated: July 2026
At DevilDrip, we're committed to delivering your order quickly and safely.
Order Processing
- All orders are processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- During sales or new product launches, processing times may be slightly longer.
Shipping Time
Estimated delivery times:
- Metro Cities: 2–5 business days
- Other Cities & Towns: 4–7 business days
- Remote Areas: 5–10 business days
Please note that delivery times are estimates and may vary due to courier operations, weather conditions, or unforeseen circumstances.
Shipping Charges
- Free Shipping on all prepaid orders.
- A small shipping or convenience fee may apply to Cash on Delivery (COD) orders, where applicable.
Order Tracking
Once your order has been shipped, you'll receive a tracking link via email or SMS. You can also track your shipment through our Track Your Order page.
Delivery Attempts
Our courier partners will make multiple delivery attempts. If the order cannot be delivered due to an incorrect address, unavailable recipient, or repeated failed delivery attempts, it may be returned to us.
Incorrect Address
Please ensure your shipping address and contact details are correct before placing your order. DevilDrip is not responsible for delays or failed deliveries caused by incorrect information provided by the customer.
Damaged or Missing Items
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with your order number and clear photos of the package and product. We'll review your request and provide a suitable resolution.
Delayed Deliveries
While we strive to deliver every order on time, occasional delays may occur due to factors beyond our control, including:
- Weather conditions
- Public holidays
- Courier service disruptions
- High order volumes
We appreciate your patience in such situations.